There is a credibility gap between what the company promises and what it delivers.
Существует кризис доверия между тем, что компания обещает, и тем, что она предоставляет.
Definitions
A credibility gap refers to the difference between what is said or promised by an authority figure, such as a government or organization, and the reality of the situation, leading to a loss of trust or belief in that authority.
